NOA-HRMS Biometric Attendance Rollout with ZKTeco Devices

FreshMart Retail Group ran attendance on paper registers and standalone ZKTeco biometric devices that didn't talk to each other across its 12 branches, forcing HR to manually collect and reconcile attendance logs every month before payroll could even begin. Late arrivals went untracked, overtime was calculated by hand, and payroll for 1,200+ staff routinely took the HR team over a week to finalize — with frequent disputes over hours worked and no way to catch buddy-punching.

They needed one attendance and payroll system across every branch, with fingerprint and face-recognition data from every ZKTeco device flowing automatically into payroll instead of a manual monthly scramble.

WebSool deployed NOA-HRMS across all 12 branches, integrating each location's ZKTeco biometric devices — fingerprint and face-recognition terminals — into one real-time attendance dashboard over TCP/IP, with a local push SDK that syncs punches to the cloud within seconds even on unreliable branch internet. Shift rules, overtime policies and late-arrival thresholds are configured centrally and applied automatically, so branch managers no longer make manual attendance judgment calls, and biometric verification eliminates buddy-punching outright.

Approved attendance flows directly into the payroll engine each cycle — automated tax and EOBI deductions, bank-ready disbursement files, and branded digital payslips replaced what used to be a spreadsheet-driven, error-prone process. Employees can view their own attendance and payslips through a self-service portal, cutting HR's inbound query volume significantly.

Monthly payroll processing time dropped by 80% — from over a week to under two days — and attendance disputes fell close to zero thanks to biometric verification and a transparent, employee-visible audit trail. FreshMart has since used the same platform to onboard three additional branches on new ZKTeco terminals without adding HR headcount.